FAQs
1. How do I find the right size for my pet?
Check out our Size Guide — it’s super easy to follow! Measure your pet’s neck, chest, and back length for the perfect fit.
If you’re in between sizes, we recommend sizing up for extra comfort (because no one likes tight sleeves — especially not them).
2. Are your clothes safe and comfortable for pets?
Yes! Every piece is made from soft, breathable, and pet-safe fabrics designed to move with your pet. We make sure our materials are free from harsh dyes and irritants — so your furry friend stays comfy, warm, and happy.
3. What is The PawPromise Foundation?
The PawPromise Foundation is our heart.
A portion of every purchase goes directly toward rescuing, treating, and rehoming stray and abandoned dogs. By shopping with us, you’re not just dressing your pet — you’re helping another one find warmth, safety, and love.
4. How can I donate or get involved?
You can add a donation at checkout or visit our PawPromise page to learn more about sponsoring rescues, volunteering, or contributing supplies. Every small act makes a big difference.
5. Do you ship internationally?
Yes! We offer worldwide shipping. Delivery times vary based on location, but don’t worry — your order will arrive safely, packed with love and care.
6. Can I personalize my order?
Of course! Many of our products, like beanies, sweatshirts, and caps, can be customized with your pet’s name. Simply enter it in the customization field before adding to cart. Each piece is embroidered with care, just for your furry friend.